Tech Support Scams: How to Spot and Avoid Them

The Most Important Thing to Know

Microsoft, Apple, and other companies will NEVER call you unsolicited about computer problems.

Common Scam Tactics

• Phone calls claiming to be from Microsoft
• Pop-ups saying your computer is infected
• Pop-ups with a phone number to call for help
• Emails claiming your account will be closed
• Fake antivirus warnings

What Scammers Want

• Remote access to your computer
• Your credit card number
• Gift card numbers
• Your passwords
• Personal information

What to Do If You Get a Scam Call

1. Hang up immediately
2. Dont call the number back
3. Dont give remote access
4. Never pay with gift cards

Already Gave Access? Call Us Immediately

If you gave a scammer remote access, bring your computer to us right away. We can check for damage and remove anything they installed. 505-512-3662